client stories

Turning Complexity into Simple Benefits Admin
The city of Killeen, Texas, had a complexity problem. Like many municipalities, they were dealing with a variety of benefit and retirement programs amongst their staff. Everything from spousal benefits to variable hour employee groups needed to be addressed to keep...

Your Company Culture Is Our Company Culture
Ruth’s Chris Steak House is a nationally-known name, with the kind of reputation that sets up a customer and employee expectation before they’ve even walked in the door. High-touch in every respect, the Ruth’s Chris brand represents polished, responsive, and professional service — something which has kept their loyal diners returning year after year, and […]

How A Company Mastered Remote Admin with WBD
Does remote work have you feeling a little stretched these days? As Open Enrollment looms, even everyday benefits admin can feel like a challenge with the reality of over-extended employees and hybrid workplace solutions. Many teams report they’re being asked to do a lot more…with a lot less. We could all do with another team […]

How an Expanding Company Built Cohesive Benefits Administration
For many companies, growth means acquisition. When one company acquires another, there’s often a lot of talk about strength in diversity, and growing together. As HR professionals know, though, this doesn’t apply to benefits admin—at least, not at first. Acquisition and consolidation are great for the bottom line, but they can be incredibly challenging for […]