Who We Are

Our specialty is fusing technology with business requirements and our client’s reality. Anyone can do a demo – that’s the easy part. The challenge is combining multiple platforms, carriers, payroll systems and third parties within one, cohesive environment and maintaining data accuracy. Web Benefits Design integrates proprietary workflow and data tools with highly flexible software written by domain experts in benefits and technology. We consistently deliver amazing solutions to our clients, members and business partners.

Our Mission

Deliver extraordinary employee benefits technology and
services that empower consumers and exceed client expectations.

Our Values

Own It!

DOING THE RIGHT THINGS RIGHT
Take care of each other, our clients, and external relationships. Maintain your dignity and allow others to do the same in every situation.

Live it!

HONESTY AND INTEGRITY
The truth always wins. Elevate every situation with honesty and follow through.

Deliver it!

DELIVER EXTRAORDINARY VALUE
Generously commit your talent, experience, sense of urgency and passion to deliver extraordinary results to clients, members and business partners.

Bring it!

BOLD INNOVATION
Create and accelerate with focus and confidence. Be open-minded and courageous and know the organization will support you.

Love it!

DEFAULT POSITIVE
Bring your best self, and bring out the best in everyone around you.  Use positive energy to problem-solve. Assume best intentions in all communications.

Protect it!

SECURITY AND CONFIDENTIALITY
Our work and the information we hold affects millions of lives. Zealously guard private information with reverence and respect.

Our Awesome Team

Bethany Schenk

Bethany Schenk

PRESIDENT & CEO

Bethany is the President, C.E.O, and co-founder. Bethany has over 22 years of industry experience in the healthcare, benefits, and information technology industries. Bethany’s multiple responsibilities include product development, marketing, sales, account management, compliance, human resources, and operations. Bethany graduated from Florida State University with a Risk Management Insurance and Actuarial Science degree.

Darin Wardwell

Darin Wardwell

CHIEF INFORMATION OFFICER

Darin Wardwell is one of the original founders of Web Benefits Design and has served as our Chief Information Officer since 2001. He leads the development team responsible for WBD’s benefits administration platform and supporting technology. As a software industry veteran of more than 20 years, Darin brings expertise from his experience developing and providing advanced software solutions to the healthcare and consulting industries.

Susan Otten

Susan Otten

CHIEF OPERATING OFFICER

Susan leads the operations and human resource functions at Web Benefits Design.  She brings her expertise of over 25 years in Human Resources, Mergers & Acquisitions, Operations, and Finance to WBD to provide the highest service and capabilities to our employees and our clients.  Susan has not only been a member of the leadership team at WBD but also has been a customer that utilized all our services for the last 15 years.  

Steve Herman

Steve Herman

CHIEF REVENUE OFFICER

Steve Herman manages sales for the broker business unit as the National Director of Sales. With more than 15 years of experience in sales and business development, Steve’s expertise ranges from generating revenue and exceeding sales goals to expanding market share for our 250+ broker and consulting partners. Steve earned his Bachelor degree from the University of Delaware.

Christian Campbell

Christian Campbell

CHIEF TECHNOLOGY OFFICER

A life-long geek with an intuitive grasp of technology and a strong business acumen, Christian has an extensive background and a proven track record of conceptualization, strategic planning, development, deployment, and product management for complex enterprise infrastructure and software projects. As Chief Technology Officer, he provides vision, governance, oversight of ITOps/DevOps and Infrastructure, and guidance on all corporate technology initiatives. Additionally, Christian is responsible for IT/IS policy and oversight.

Hillary Harris

Hillary Harris

SR. VP, CLIENT EXPERIENCE

Hillary is responsible for managing the teams in charge of implementation and ongoing client services. She coordinates the internal staff resources and training to ensure efficient operations including: implementation, renewals, client acquisitions, changes, identification, and implementation of new technology features, coordination of client-specific code customization, quality assurance, testing, loading data, data discrepancies, training, and ongoing open enrollment support. Hillary received her Bachelor of Arts degree from Stony Brook University.

Marci Rodriguez

Marci Rodriguez

VP, CONFIGURATION

Marci is responsible for managing the teams in charge of implementation and ongoing client services for large, complex clients with four or more of our signature services. Marci works closely with our clients to obtain an in-depth understanding of their organization and workflow challenges and effectively uses her extensive knowledge of the organization to tailor our service package, delivery model, and client-specific reports and metrics to the client’s needs. Marci received her Masters of Business Administration from Stockton University in 2008.

Joe DeMattio

Joe DeMattio

VP, DATA ENGAGEMENT

As Data Engagement Director, he works with client payroll contacts to establish client-specific payroll feeds and processes. Joe manages a large staff who focus on the proper sanitization, standardization, and QC processes involved with the multiple files, feeds, and data imports and exports required for each client, carrier, or third party.  Joe earned a Bachelor of Science in Business Administration – Management of Information Systems, from the University of Central Florida.

John Lewis

John Lewis

CHIEF EDI ENGINEER

John Lewis joined the WBD team in 2004 and is the Senior Director of Electronic Data Information (EDI). As a co-writer of the EDI and Data tools that make up the WBD technology code-base, John’s specialty is building EDI and payroll files for purposes of data connectivity. He is responsible for building, testing, and transmitting all carrier data file feeds and payroll file feeds. John graduated from Bob Jones University in South Carolina with a Bachelor of Science in Computer Science.

Ready To Integrate and Automate Your Employee Benefits? Let’s Get Started.

Pin It on Pinterest